Sno-Tek Snow Blowers Recalled by Liquid Combustion Technology Due to Laceration Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Sno-Tek snow blowers

Units: About 1,500 in the U.S. and 300 in Canada

Importer: Liquid Combustion Technology, LLC (LCT), of Travelers Rest, S.C.

Manufacturer: Ariens, of Brillion, Wis.

Hazard: The snow blower's engine is missing a safety shield above the side mounted electric starter, posing a laceration hazard to consumer's fingers.

Injuries/Incidents: None reported.

Description: The recalled snow blowers have a LCT StormForce engine with "Sno-Tek" printed across a metal handlebar plate. Snow blowers with model numbers 920402 and 920403 and UPC codes 5105803094 and 5105803095 are included in this recall. Only snow blowers with engine model number PW1HK18650781DE-ABGOQUVE1M with serial numbers ranging from 1065H04008325A through 1065H04012104A are affected by this recall. The product model number and UPC codes are printed on a label attached to the outside of the gear box near the left wheel.

Sold at: Home Depot and Ariens authorized dealers nationwide and HD.com in Canada from August 2010 through September 2010 for between about $700 and $800.

Manufactured in: Snow blower in United States, engine in China

Remedy: Consumers should stop using these snow blowers and contact LCT for a free repair kit and installation 
instructions or return them to an authorized LCT service center location for a free repair. LCT's Service Network toll free number is (800) 558-5402

Consumer Contact: For additional information, contact LCT at (800) 552-8094 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.LCTUSA.com

Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1275

LCT StormForce Engine

Safety Tips for Connecting and Operating a Portable Generator

While generators are immeasurably important devices and help us from countering power outages and black-outs, there are quite a few things one would need to keep in mind before using and connecting these portable generators for your use, either for residential or for commercial.

Winter Weather Warning: CPSC and USFA Issue Home Heating Safety Alert

The U.S. Consumer Product Safety Commission (CPSC) and the United States Fire Administration (USFA) are urging consumers to play it safe as winter weather blankets the United States.
According to USFA, home fires spike in winter months. Cooking and home heating are the leading causes of residential building fires during the winter. The risk of fires also increases with the use of supplemental heating, such as space heaters.

CPSC estimates that home heating was associated with an average of 33,300 fires and 180 fire deaths per year from 2005 to 2007.

Carbon monoxide (CO) is also a serious threat in the winter months. Any fuel-burning appliances in the home, including furnaces and fireplaces, are a potential CO source. Carbon monoxide is called the "invisible killer," because it is an odorless, colorless and poisonous gas.
There has been an increasing trend in unintentional, non-fire CO deaths associated with consumer products since 1999. CPSC staff estimates there were 184 CO poisoning deaths on average per year from 2005-2007 compared to 122 deaths per year from 1999-2001. Since 1999, the majority of CO deaths have been associated with heating systems and portable generators.

Smoke and carbon monoxide alarms are an important line of defense in the home, and they give consumers valuable escape time. About two-thirds of fire deaths occur in homes with no smoke alarms, or in homes where consumers have removed the alarm's batteries or where the batteries are dead. Recently, there were tragic deaths in homes where alarms could have made a difference:

• In Citra, Fla., a fire killed five children on November 8. Their home did not have smoke alarms.
• In Penfield, N.Y., a 54-year-old man died of CO poisoning in November. Prior to his death, the home's CO alarms reportedly beeped and were removed from the house.

CPSC and USFA recommend that in addition to having working smoke and CO alarms, consumers should follow these safety tips to prevent fires and CO poisoning:
Preventing Fires

• Place space heaters on a floor that is flat and level. Do not put space heaters on rugs or carpets. Keep the heater at least three feet from bedding, drapes, furniture, and other flammable materials; and place space heaters out of the flow of foot traffic. Keep children and pets away from space heaters.
• To prevent the risk of fire, NEVER leave a space heater on when you go to sleep or place a space heater close to any sleeping person. Turn the heater off when you leave the area. See CPSC's electric space heater safety alert for more space heater safety tips.
• Never use gasoline in a kerosene space heater. Even small amounts of gasoline mixed with kerosene can increase the risk of a fire.
• Have fireplace flues and chimneys inspected for leakage and blockage from creosote or debris every year.
• Open the fireplace damper before lighting a fire, and keep it open until the ashes are cool. An open damper may help prevent build-up of poisonous gases inside the home.
• Store fireplace ashes in a fire-resistant container, and cover the container with a lid. Keep the container outdoors and away from combustibles. Dispose of ashes carefully, keeping them away from dry leaves, trash or other combustible materials.

Preventing CO poisoning

• Schedule a yearly professional inspection of all fuel-burning home heating systems, including furnaces, boilers, fireplaces, wood stoves, water heaters, chimneys, flues and vents.
• NEVER operate a portable gasoline-powered generator in an enclosed space, such as a garage, shed, or crawlspace, or in the home.
• Keep portable generators as far away from your home and your neighbors' homes as possible - away from open doors, windows or vents that could allow deadly carbon monoxide into the home.
• When purchasing a space heater, ask the salesperson whether the heater has been safety-certified. A certified heater will have a safety certification mark. These heaters will have the most up-to-date safety features. An unvented gas space heater that meets current safety standards will shut off if oxygen levels fall too low.
• Do not use portable propane space heaters indoors or in any confined space, unless they are designed specifically for indoor use. Always follow the manufacturer's directions for proper use.
• Never use gas or electric stoves to heat the home. They are not intended for that purpose and can pose a CO or fire hazard.

Anti-vibration Tools and Regulations

We've all heard of white finger/thumb and the dangers is posed to miners (in fact it still poses threats, just we don't hear so much about them these days I guess) or do we? Recent government findings show that 'frequently vibrating tools' such as handheld powered grinders and saws are capable of causing permanent damage to users. Now while this isn't a threat to your once every so often DIY enthusiast, the story could be very different for an operative working 8 hour shifts primarily using a drill.

ITT Water Technology Recalls Sump Pumps Due to Electric Shock/Electrocution Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Sump Pumps and Effluent Pumps

Units: About 21,000

Importer: ITT Water Technology, Inc., of Seneca Falls, N.Y.

Hazard: Sump pumps installed without ground fault circuit interrupter (GFCI) protection can pose an electric shock or electrocution hazard if touched by the consumer. IF YOU SUSPECT THAT YOU HAVE ONE OF THE RECALLED PUMPS AND IT IS PLUGGED IN, DO NOT TOUCH IT, THE WATER AROUND IT OR THE SURROUNDING FLOOR AREA.

For additional information on GFCIs, see http://www.cpsc.gov/cpscpub/pubs/099.pdf

Incidents/Injuries: None reported

Description: The recall involves Goulds, Red Jacket and Bell & Gossett Pumps used in residential applications to pump wastewater and sewage. The pumps are sky blue or red and display the brand names Goulds, Red Jacket or Bell & Gossett. These pumps were installed in new construction or as replacement pumps between December 2009 and July 2010. The models are:
Goulds ST, PE, PS, PV, GWP, SDSST
Red Jacket RSC, REP, RWW, RVW, RWP, RSDSST
Bell & Gossett SC, 1EC, 2WC and 2VW, MWP and MSDS

Sold through: Goulds, Red Jacket and Bell & Gossett distributors nationwide from December 2009 to July 2010 for between $280 to $700.

Manufactured in: The pump is manufactured in the United States and the accompanying cord was manufactured in China.

Remedy: If you have purchased a sump pump between December 2009 and July 2010 and it is sky blue or red, you may have a recalled pump. DO NOT TOUCH THE PUMP, THE WATER AROUND THE PUMP OR THE FLOOR SURROUNDING THE PUMP. To verify if your pump is one affected by this recall, immediately contact ITT Water Technology on the toll-free number below. If your pump is affected, a technician will be sent to your home to replace or repair the pump.

Consumer Contact: For additional information, please contact ITT Water Technology toll-free at (866) 325-4204, or visit the firm's website at www.goulds.com, or www.redjacketwaterproducts.com or www.bellgossett.com

Snow Throwers Recalled by Ariens Company Due to Injury Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: SnoThro 30LE Deluxe Snow Thrower

Units: About 1,040

Manufacturer: Ariens Company, of Brillion, Wisc.

Hazard: Users trying to clear the collector or discharge chute while the machine is operating could be at risk of a finger or hand injury hazard.

Incidents/Injuries: No reports of injuries have been received.

Description: The snow thrower is painted orange and black. The model number is 921020 and serial numbers range from 000101 to 001229 and are located on a label at the rear of the unit next to the right tire. The Ariens logo is placed on the front of the control panel.

Serial Number Location

Sold at: Home Depot and local Ariens authorized dealerships from October 2009 to January 2010 for about $1,500.

Manufactured in: United States

Remedy: Ariens Company has fixed about 600 of these units prior to their sale. To determine if your unit has been repaired contact Ariens. If your unit has not been repaired, A

riens will assist you in scheduling an appointment for a free repair with an Ariens authorized dealer in your area.

Consumer Contact: For more information, contact Ariens Company toll free at (888) 927-4367 between 7 a.m. and 4:30 p.m. CT Monday through Friday or visit the company's website at www.ariens.com

American Honda Recalls Snowblowers Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Honda snowblowers

Units: About 18,500

Importer: American Honda Motor Co. Inc., of Torrance, Calif.

Hazard: The fuel tank joint and O-ring located on the underside of the fuel tank can seep or drip fuel over time, posing a fire hazard.

Incidents/Injuries: Honda has received 90 reports of fuel either seeping or dripping. No fires have been reported.

Description: This recall involves Honda snowblowers with model numbers and frame serial numbers listed below. The snowblowers are red and black. The frame serial number is located on the rear of the machine just below the engine. The name Honda and the model number are located on the side of the front scoop.

Model	Frame Serial Number
HS724	SZBE-1037913 through 1046577
HS928	SZAS-1151080 through 1169012
HS1132	SZBF-1018734 through 1025998

Sold at: Honda Power Equipment dealers nationwide from April 2005 through November 2010 for between $2,000 and $3,400.

Manufactured in: Japan

Remedy: Consumers should immediately stop using the recalled snowblowers and contact any Honda Power Equipment dealer to arrange for a free fuel tank joint and O-ring replacement. Registered owners of the recalled snowblowers will be mailed a notice.

Consumer Contact: For additional information, contact Honda at (888) 888-3139 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.hondapowerequipment.com

Cummins Power Generation Recalls Portable Generators Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Portable Generators

Units: About 550

Importer: Cummins Power Generation, of Minneapolis, Minn.

Manufacturer: Loncin Industries Ltd., of China

Hazard: Fuel can leak through the carburetor during normal usage, posing a fire hazard to consumers.

Incidents/Injuries: The firm has received 25 reports of fuel leakage. No injuries or property damage have been reported.

Description: This recall involves Cummins Onan Portable Generators. "Cummins Onan" and the model number are printed on the front of the generator. The serial number is printed on the generator's name plate. Only generators manufactured on or after June 2009 and before December 2009 are included in this recall.

Model Numbers	Serial Numbers starting with...
P5350 P5350c P5450e P5450ec P5550e	F09 through L09

Sold by: Authorized dealers nationwide from June 2009 through February 2010 for between $700 and $1,100.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled generators and contact Cummins for a full refund plus a $100 check. All known users have been contacted by the firm.

Consumer Contact: For additional information, contact Cummins at (800) 344-0039 between 8 a.m. and 4:30 p.m. ET Monday through Friday or visit the firm's Web site at www.cumminsonan.com/portable/

Digital Clamp Meters Recalled by Fluke Due to Shock Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Fluke Digital Clamp Meters

Units: About 52,000

Manufacturer: Fluke Corp., of Everett, Wash.

Hazard: The meters can fail to give an appropriate voltage reading, resulting in the operator falsely believing the electrical power is off, posing a shock, electrocution, or thermal burn hazard.

Incidents/Injuries: Fluke has received three reports of clamp meters displaying an incorrect voltage reading. No injuries have been reported.

Description: This recall involves Fluke Digital Clamp Meters with model and serial numbers listed below. The model number may be followed by an "A."

Model No. Starting With	Serial No. Starting with	Serial No. Ending In
333	97010000	98880240
334	97010000	98870101
335	97010000	98860104
336	96220000	98900400
337	96070000	98890607

Serial numbers that begin with "S" or are followed by "R" are not included in the recall. "Fluke" and the model number are printed on the front of the unit and the serial number on the back. The instrument body is yellow, red, and black. The clamp meters measure 0 to 600 volts alternating current (VAC), 0 to 600 volts direct current (VDC) and 0 to 400, 600 or 1000 amps alternating current.

Sold at: Industrial distributors, electrical wholesalers and some hardware stores nationwide from January 2008 through February 2009 for between $150 and $375.

Manufactured in: China

Remedy: Consumers should stop using these recalled Digital Clamp Meters immediately and contact Fluke for a free replacement clamp meter.

Consumer Contact: For additional information, contact Fluke toll-free at (888) 983-5853 between 7 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at www.fluke.com/33Xrecall

Noncontact Electrical Tester Recalled by Fluke Due to Shock or Burn Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Fluke VoltAlert® Voltage Detector

Units: About 33,000

Manufacturer: Fluke Corporation, of Everett, Wash.

Hazard: The testers can fail to give an indication of live voltage, resulting in the operator falsely believing the electrical power is off, posing a risk of serious injury or death from electrical shock or thermal burns.

Incidents/Injuries: No injuries have been reported.

Description: The Fluke voltage testers look like a pen with a yellow, white and gray body. The testers measure 90 to 1000 volts alternating current (VAC). “Fluke” and the model number are printed on the front of each unit. The recall involves Fluke 1AC-A1-I VoltAlert® tester with the following model and item numbers:

Product Marking	Description
1AC-AI	FLUKE-1AC-I VoltAlert Voltage Tester

Sold at: Industrial distributors and electrical wholesalers nationwide from September 2009 through February 2010 for about $25.

Manufactured in: China

Remedy: Consumers should stop using the recalled product immediately and contact Fluke for a free replacement.

Consumer Contact: For additional information, contact Fluke toll-free at (888) 983-5853 between 7 a.m. and 4 p.m. PT Monday through Friday or visit the firm’s Web site at www.fluke.com/1AC-A1recall

Extech Instruments Recalls Digital Clamp and Multimeters due to Electrocution Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Products: Digital clamp meters and multimeters

Units: 5,100 units

Manufacturer: Extech Instruments, of Waltham, Mass.

Hazard: When the battery runs low, the meters can fail to give an accurate voltage reading, resulting in the operator falsely believing the electrical power is off or low. This poses an electrocution hazard.

Incidents/Injuries: Extech received one report of a meter displaying an incorrect voltage reading. No injuries have been reported.

Description: This recall involves Extech digital clamp meters with model numbers EX612, EX613, EX622 and EX623 and multimeters with model numbers EX540, EX542 and EX570. “Extech” and the model number can be found on the front of the product and the serial number on the rear. Serial numbers that begin with "A" are not included in the recall.

Sold at: Industrial and electrical distributors and wholesalers nationwide and at online tool and test equipment retailers from January 2008 to November 2010 for between $150 and $300.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled digital clamp meters and multimeters and contact Extech for a free replacement meter.

Consumer Contact: For additional information, contact Extech toll-free at (855) 239-8324 between 8:30 a.m. and 5 p.m. ET Monday through Friday or visit the company’s website at http://www.extech.com/recall

Ryobi Recalls Cordless Drills Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Ryobi Model HP 1802M Cordless Power Drills

Units: About 455,000

Importer: Ryobi Technologies Inc., of Anderson, S.C.

Hazard: The switch on the cordless drill can overheat, posing a fire and burn hazard to consumers.

Incidents/Injuries: Ryobi has received 47 reports of the drills overheating, smoking, melting or catching fire, including 12 reports of property damage to homes or vehicles. Two of the incidents involved minor burns from touching an overheated switch.

Description: The Ryobi Model HP 1802M cordless drill is powered by an 18 volt rechargeable NiCad battery. The drills are blue and black in color with "Ryobi" appearing in red and white on the left side. The model number can be found on a white label on the right side of the drill.

Sold at: Home Depot from January 2001 to July 2003 for about $100.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled drill, remove the rechargeable battery and contact Ryobi to receive a free replacement drill.

Consumer Contact: For additional information, contact Ryobi Customer Service at (800) 597-9624 between 10 a.m. and 7 p.m. ET Monday through Friday or visit the firm's website at www.ryobitools.com

STIHL Inc. Recalls Chain Saws Due to Laceration Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: STIHL MS 361C chain saws (C-Q version)

Units: About 5,000

Manufacturer: STIHL Incorporated of Virginia Beach, Va.
Hazard: The throttle trigger may stick after it has been released by the operator, which could cause the engine to continue to run at a speed that drives the saw chain. This can pose a risk of a laceration injury to the user or a bystander.

Incidents/Injuries: STIHL has received three reports of the throttle trigger sticking. No injuries have been reported.
Description: The recalled chain saws have a rear-handle activated chain brake (C-Q version) and have an orange top casing, gray base, black handle and "STIHL MS 361C" printed in an orange circle on the side of the unit.

Sold at: Authorized STIHL dealers nationwide from February 2004 through August 2009 for about $640.

Manufactured in: United States.

Remedy: Consumers should stop using these chain saws immediately and return them to an authorized STIHL dealer for a free repair.

Consumer Contact: For additional information, contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday or visit STIHL's website at www.stihlusa.com

December 23, 2010
Release #11-080 

Meijer Recalls Oscillating Ceramic Heaters Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Portable Table-Saws Recalled by Ryobi Due to Laceration Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Wal-Mart Recalls Electric Heaters Due to Fire and Burn Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Trimmers/Brushcutters Recalled by STIHL Incorporated Due to Injury Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Howard Berger Recalls Extension Cords and Power Strips Due to Fire Hazard

WASHINGTON, D.C. -The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Indoor and Outdoor Extension Cords and Power Strips

Units: About 12,000

Manufacturer: Howard Berger Co. Inc., of Cranbury, N.J.

Hazard: The extension cords and power strips have inadequate coating material around the cords and copper conductors that are smaller than required, posing a fire hazard to consumers.

Incidents/Injuries: None reported.

Description: This recall involves Brightway heavy duty outdoor extension cords and Brightway indoor household extension cords and power strips. Model numbers involved in the recall are R2600 through R2615 (outdoor extension cords), EE6 through EE20 (indoor extension cords) and MP6DG (power strips). “Brightway” is printed on the cords. Model numbers are printed on the product’s packaging.

Sold at: Hardware and discount stores nationwide from August 2009 through October 2009 for between $1 and $20.

Manufactured in: China

Remedy: Consumers should immediately stop using the extension cords and power strips and return them to the place of purchase for a full refund.

Consumer Contact: For additional information, contact Howard Berger at (800) 221-6895 between 8 a.m. and 5 p.m. PT Monday through Friday, visit the firm’s Web site at www.hberger.com. Consumers can also email the firm at robertwinterstein@hberger.com

Gas Cans Recalled by No-Spill; Containers Can Leak and Create Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: No-Spill 5-gallon Gasoline Cans

Units: About 7,500

Manufacturer: No-Spill LLC, of Lenexa, Kan.

Hazard: The gas containers can leak fuel at the black plastic collar where the spout connects to the can, posing fire and burn hazards to consumers.

Incidents/Injuries: None reported.

Description: The 5-gallon gas cans are made from heavy-duty red plastic and carry date codes AIP09202 through AIP09222. The date code is located on the bottom of the can. Not all cans in this date range are affected.

Sold at: Lawn & garden stores nationwide, hardware retailers and online from August 2009 through November 2009 for about $30.

Manufactured in: United States

Remedy: Consumers should test their gas cans to determine whether they leak and immediately stop using the 

leaky cans. Consumers should contact No-Spill to receive a free replacement.

Consumer Contact: For additional information, contact No-Spill toll-free at (877) 928-0049 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday or visit the firm’s Web site at www.nospill.com/recall